Felt like a spa retreat. Arrived in the early morning to stow our luggage before check in and our room was ready so they let us go in then. I love that. Beautiful rooms wonderful restaurant. Will definitely come back.
Jennifer
Februari 2024
Modern, clean, great service, the room had everything needed, the breakfast cafe were had an amazing selection and great coffee.
Eva
April 2024
Harry
Februari 2024
1 Hotel San Francisco is safe and excellent in Embarcadero, near Pier 39 and Fisherman Wharf. Convenient for travelers and business trips! Also, close to the train station, MUNI & Bart if you need to commute without Uber & driving. Walkable to other famous destinations! Weather: a bit cold and windy area since it's next to the Pacific, so bring an extra jacket if you walk. - Ambiance: beautiful, tropical, with many plants and a dimmy hotel! - Rooms: depends on which one you book. Generally, they are well-decorated, but unfortunately, they're not that tech savvy even though they're in tech city! The hotel provides its brands with products in the rooms, such as shampoo, conditioner, body wash, bottled water, robes, slippers, etc. - Noise concerns: I'm a light sleeper, and my room is next to the AC and on the 5th floor. I heard no outside noises from the street or the following rooms. Maybe I got lucky, or nothing happened on Thursday night while I stayed. - Sizes: Hotel size is average, so the room is jammed up, but it may be more significant when you pay more. - Customer service: from the valet to check in, dine at the restaurant till check out. Everything was excellent. - Restaurant on the ground floor and is beautiful within & outside dine-in areas. The vibes are relaxing and bright during the day & dreamy at night! - Additional services: They offer drop-off service within 2 miles for guests who want to travel and first come, first serve. You can call in advance to request in advance with the front desk. I used this service, and the car is new and smells great!
Ngoc
September 2023
Beautiful hotel. We had a waterfront king which had a lovely view. Spacious room with a very comfortable bed and very nice bathroom although no bathtub. Staff were very friendly and helpful. Lovely outdoor patio. The location was perfect for us as we were there to attend an event at the Embarcardero building a short walk away.
Lesley
September 2024
Great staff, great location - the food was excellent and the rooms were clean and comfortable.
Julie
Julai 2024
Everyone at 1 Hotel San Francisco was friendly, helpful, and kind - from the security doorman and reception to the wait staff and bar tenders. Food was well prepared and tasty. I ate a greek salad and skewers (steak and shrimp) prior to last nights party, and during the party the hors d'oeuvres I tried were caviar on goat cheese, and crab cakes. Also grabbed a falafel to take upstairs as I was leaving the party. I used the hotel app to order room service for breakfast, delivery was very quick, hot, and fresh, I ordered the basics- eggs, bacon, fruit, croissants, and fingerling potatoes, there was vegan chorizo oh and a sweet potato something too but I didn't taste it. Anyway, all in all I think you'd enjoy a stay here, with so much to do, see, and taste in the area (all within walking distance) plus the hotel has an e-car and e-bikes available as well.
Anita
Januari 2023
The hotel is absolutely unique and modern in the best way. Everything is up to date and they truly make you feel special without making you feel like you are in a setting where you don’t belong (if you get what I mean).
Rosales
Ogos 2024
The overall aesthetic was serene, relaxed, modern- it looked amazing with the wood/plants. Gave me a sense of calm Terrene served fantastic food - we tried almost all of it for breakfast and dinner - fresh and lively tastes, plus healthy- also my daughter had some vegan choices! The staff was exceptional. Kaiya at front desk helped us get in for massages at same time, even though initially the spa couldn’t accommodate us. She was always lovely and exceptionally helpful, whatever we needed. Our room had a spectacular view of the bay!
Ardeth
Mac 2023
Lovely hotel. Great room size and bathroom. Booked it to be closer to the harbour to see the NYE fireworks. However the staff were the true highlight, just an amazing team from the concierge to the front desk. I know the some reviewers have said it was overpriced but I think the customer service definitely matched the price point.
Rudo
Januari 2025